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POST
/
public
/
api
/
v1
/
inboxes
/
{inbox_identifier}
/
contacts
/
{contact_identifier}
/
conversations
/
{conversation_id}
/
toggle_status
Resolve a conversation
curl --request POST \
  --url https://airys.chat/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status
import requests

url = "https://airys.chat/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status"

response = requests.post(url)

print(response.text)
const options = {method: 'POST'};

fetch('https://airys.chat/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://airys.chat/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://airys.chat/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status"

	req, _ := http.NewRequest("POST", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.post("https://airys.chat/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status")
  .asString();
require 'uri'
require 'net/http'

url = URI("https://airys.chat/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)

response = http.request(request)
puts response.read_body
{
  "id": 123,
  "uuid": "<string>",
  "inbox_id": 123,
  "contact_last_seen_at": 123,
  "agent_last_seen_at": 123,
  "messages": [
    {
      "id": 123,
      "content": "<string>",
      "message_type": 123,
      "content_type": "<string>",
      "content_attributes": {},
      "created_at": 123,
      "conversation_id": 123,
      "attachments": [
        {
          "id": 123,
          "message_id": 123,
          "account_id": 123,
          "extension": "<string>",
          "data_url": "<string>",
          "thumb_url": "<string>",
          "file_size": 123,
          "width": 123,
          "height": 123,
          "coordinates_lat": 123,
          "coordinates_long": 123,
          "fallback_title": "<string>",
          "meta": {},
          "transcribed_text": "<string>"
        }
      ],
      "sender": {
        "id": 123,
        "name": "<string>",
        "avatar_url": "<string>",
        "thumbnail": "<string>",
        "available_name": "<string>",
        "availability_status": "<string>",
        "email": "<string>",
        "phone_number": "<string>",
        "identifier": "<string>",
        "blocked": true,
        "additional_attributes": {},
        "custom_attributes": {},
        "description": "<string>",
        "created_at": "<string>"
      }
    }
  ],
  "contact": {
    "id": 123,
    "name": "<string>",
    "email": "<string>",
    "phone_number": "<string>",
    "identifier": "<string>",
    "blocked": true,
    "additional_attributes": {},
    "custom_attributes": {},
    "contact_type": "<string>",
    "country_code": "<string>",
    "last_activity_at": "<string>",
    "created_at": "<string>",
    "updated_at": "<string>",
    "last_name": "<string>",
    "middle_name": "<string>",
    "location": "<string>",
    "account_id": 123,
    "company_id": 123,
    "label_list": [
      "<string>"
    ]
  }
}
{
  "description": "<string>",
  "errors": [
    {
      "field": "<string>",
      "message": "<string>",
      "code": "<string>"
    }
  ]
}
{
  "description": "<string>",
  "errors": [
    {
      "field": "<string>",
      "message": "<string>",
      "code": "<string>"
    }
  ]
}

Path Parameters

inbox_identifier
string
required

The identifier obtained from API inbox channel

contact_identifier
string
required

The source id of contact obtained on contact create

conversation_id
integer
required

The numeric ID of the conversation

Response

Conversation resolved successfully

id
integer

Id of the conversation

uuid
string

UUID of the conversation

inbox_id
integer

The inbox id of the conversation

contact_last_seen_at
integer

Timestamp of when the contact last seen the conversation (Unix timestamp)

status
enum<string>

The status of the conversation

Available options:
open,
resolved,
pending,
snoozed
agent_last_seen_at
integer

Timestamp of when the agent last seen the conversation (Unix timestamp)

messages
object[]

Messages in the conversation

contact
object

Full serialized contact record returned when the public API renders a Contact model directly.